Zoom Linking service interruption

Between approximately August 3 and August 9, Zoom Linking was unavailable. Users attempting to connect saw “Zoom (searching)” indefinitely, and linking did not complete.

The outage was caused by a server configuration error following recent maintenance. We’ve corrected the configuration and implemented steps to ensure the Zoom Linking service automatically restarts after any future server updates or reboots.

We sincerely apologize for the disruption and appreciate the reports that helped us identify and resolve the issue. Zoom Linking is now functioning normally.