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Basic Skills Course FAQ

  • Basic Skills Course Overview (for Employers)

    How much does the TypeWell training course cost? The current prices for our courses are listed on the pricing page. The fee for the Basic Skills and Refresher Courses include the interactive course software, free tech support, and regular guidance and feedback from a team of experienced teachers...
  • Qualify & Apply for the Basic Skills Course

    Here’s how the TypeWell training process works: Ensure you possess the necessary skills to succeed in the training Good listening and memory abilities Excellent English proficiency Typing speed of 60+ word per minute (WPM) without errors Basic computer knowledge Consider your physical well-bein...
  • Basic Skills Course sponsorship policy

    Sponsorship Policy We are excited to announce a recent change in our Sponsorship Policy! Effective May 1, 2023, candidates who enroll in the Basic Skills Course may pay their own course fee and are no longer required to have a sponsor. We have made this change to remove barriers to the transcr...
  • Required skills for transcriber candidates

    NOTE: The typing speed requirement for the Basic Skills Course increased to 60 wpm as of Feb 2010, because slower typists have considerable difficulty providing adequate communication access. Why are there stringent requirements for the Basic Skills Course? Many of the required skills are ones ...
  • Auditory skill requirements for transcriber candidates

    It's very important that a TypeWell training candidate have strong short-term memory and good listening and English comprehension skills. Accurately remembering and recalling all the details just heard is fundamental to the work of a real-time transcriber. A TypeWell student must be able to hold ...
  • English skill requirements for transcriber candidates

    The transcriber training candidate must have good English grammar and spelling skills. What the transcriber writes will be the main source of information for some readers, whose English skills may still be formative. If the transcriber uses imperfect English, they may pass on those lesser skills ...
  • Troubleshooting Tips for the Listening Skills Test

    If you are applying for the TypeWell Basic Skills Course and you're having difficulty hearing the sound test or the audio story itself, here are a few things to try: Use a Windows computer. Use the Mozilla Firefox browser. Reinstall Java. Go to Control Panel > Network & Internet > Inte...
  • Transcribing Course Equipment & Work Area

    Below is a list of the equipment and necessary work area requirements for candidates completing the TypeWell Basic Skills Course. Laptop or Desktop Computer To complete the Basic Skills Course, a candidate must use a laptop or desktop computer running Windows 10 or higher. The training course ...
  • Course Schedule

    The TypeWell Basic Skills transcribing course begins in earnest on the candidate's course start date (see available course start dates). Here are the key points: The course materials are sent for arrival a few days before the candidate's start date. This includes a small workbook and instructio...
  • Recommended and Final Due Dates

    There are two due dates given to the candidate with each lesson: the recommended date and a final date. The recommended date is the one the student should aim for as it provides the optimal pace of learning. That is, it's soon enough after the last assignment to avoid forgetting what one has lear...
  • Grace Days

    7 Grace Days for the Basic Skills Course If a candidate has to turn in a Basic Skills Course lesson late, they will draw upon their grace period days. These grace days allow for a few delays on scheduled due dates before one's enrollment in the course is canceled. They can be used to work around...
  • Course Reports for the TypeWell Basic Skills Course and Refresher Course

    Reports during the course An important part of the candidate's learning in the TypeWell Basic Skills Course or Refresher Course is support from our live teachers and from the candidate's sponsor. Our teachers communicate regularly with the candidate, providing feedback about skill development, e...
  • After the Basic Skills Course or Refresher Course

    What Happens After a Transcriber Completes Training? The transcriber and the sponsor (if there is one) will receive the transcriber's Final Report by email a week or so after the course is complete. Read more: Course Reports Once the transcriber graduates with a passing grade, the TypeWell Tra...
  • Candidate Information Sheet

    (As part of the Basic Skills Course enrollment process, candidates are required to provide us a signed version of this Candidate Information Sheet. A customized version will be provided to them upon acceptance into the course. This is a sample copy.) You will soon be starting your TypeWell trans...
  • No Hotmail or MSN.com accounts

    We do not allow the use of hotmail.com or msn.com email addresses by people taking the TypeWell transcribing course. The Problem The problem is that hotmail.com and msn.com throw away emails for no good reason. That means that sometimes when we send you an email, you would never receive it (not...
  • Payment Plans for the Basic Skills Course

    Are you interested in taking the TypeWell Basic Skills Course but need a more flexible payment option? TypeWell offers a payment plan to make it easier for you to start your training and pay over time. There is a $40 admin fee to use a payment plan: The cost of the Basic Skills Course is $939 wh...
  • Refund Policy for Transcriber Training Course

    This new refund policy will take effect on June 1, 2023. We understand that circumstances can change, and we want to ensure that our refund policy is transparent and fair to all participants. Our Basic Skills Course and Refresher Course fees are non-refundable, except in cases of extenuating cir...