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Software Licensing

  • How do I purchase a new software license?

    Already have a TypeWell account? 1) Sign in to your account and visit the Software Licenses page. After you sign in, these are the menu options available. 2) Click the Add or Upgrade Licenses button. The option to add a license on the left side of the screen. 3) Choose the type of lice...
  • What is the difference between Basic and Premium?

    The primary difference between the Basic and Premium versions of TypeWell's V8 Transcriber software is the type of linking they support. Linking refers to how the typed text is transmitted from the transcriber’s computer to the reader’s device. Basic Transcriber (no longer offered to new license...
  • Overview of License Keys

    License Keys When you install TypeWell software, you will be prompted for a license key. License keys are used to track when and where the software license is activated, to ensure the license is only used on one computer at a time. Important: If you're running Version 8, the TypeWell server wil...
  • How do I refresh the license key for my TypeWell software?

    If you already have the software installed and you're simply refreshing the license key, please try the Quick Refresh page: typewell.com/refresh If this is a new installation or if the Quick Refresh page asks you to sign in, then you will need to be signed into the account where that license i...
  • Finding your Installation Number

    What Is an Installation Number? Your installation number identifies the specific copy of TypeWell installed on your computer. It is not the same as your license key, which is the password used to activate the software. Here’s how the process works: You install TypeWell and the program display...
  • Renewing or Extending a License Subscription (i.e., "adding months" to a license)

    Sign in to access your online account, then click Software Licenses to view a list of your existing licenses. To extend the subscription (add months) for one or more licenses, click the Add or Upgrade Licenses button. Use the drop-down menus to select the desired length of time for each l...
  • What's the difference between a license subscription and a license key?

    TypeWell software is sold as a subscription, either monthly or annually. This subscription may be purchased by an individual, school, business, or other organization. The subscription grants the user access to the software under the End-User License Agreement, for the duration of the paid term. ...
  • Transferring a license from one computer to another

    You may need to move your TypeWell software to a different computer — for example, if your original computer breaks or is replaced. Follow the steps below to transfer your license. In Step 2, be sure to select the license that was installed on your old computer. Once the software is working on ...
  • Who may license the TypeWell transcribing software?

    TypeWell’s real-time transcription software is licensed only to individuals who have successfully completed our Basic Skills Course, or to their employers. This ensures a consistent level of quality and reliability for consumers of TypeWell services. A software license grants the right for one o...
  • How do I upgrade my TypeWell software?

    Sign in to your TypeWell account, then click Software Licenses to view a list of your existing licenses. Any existing V7 license is already a subscription-type license.  So, to convert it to a V8 license, click the Free V8 Update button: You will see a pop-up notification confirming that t...